{"id":1969,"date":"2019-09-26T12:00:14","date_gmt":"2019-09-26T10:00:14","guid":{"rendered":"https:\/\/juliettepotin.com\/?p=1969"},"modified":"2019-09-30T15:20:01","modified_gmt":"2019-09-30T13:20:01","slug":"une-marque-dattention","status":"publish","type":"post","link":"https:\/\/juliettepotin.com\/index.php\/2019\/09\/26\/une-marque-dattention\/","title":{"rendered":"Une marque d&rsquo;attention"},"content":{"rendered":"\n<p>Chaque lundi midi je r\u00e9cup\u00e8re mes courses au supermarch\u00e9 puis passe prendre des fruits et l\u00e9gumes dans un petit magasin de proximit\u00e9*. Ce jour-l\u00e0, en arrivant \u00e0 la caisse, l\u2019employ\u00e9 m\u2019accueille avec un \u00ab\u00a0Bonjour Madame Potin, vous allez bien\u00a0?\u00a0\u00bb Je ne cache pas ma surprise\u00a0: comment connait-il mon nom ? Je n\u2019ai m\u00eame pas encore sorti ma carte de fid\u00e9lit\u00e9\u00a0!\u00a0<\/p>\n\n\n\n<!--more-->\n\n\n\n<p>\u00ab\u00a0C\u2019est un petit pari avec mon coll\u00e8gue, r\u00e9pond-t-il. On essaye de se rappeler d\u2019un maximum de noms de nos clients\u00a0\u00bb Une sacr\u00e9 bonne id\u00e9e, pensais-je\u00a0! Non seulement il s\u2019amuse, mais l\u2019effet sur les clients est dr\u00f4lement agr\u00e9able. Je me sens unique, reconnue dans mon statut de cliente r\u00e9guli\u00e8re et cela cr\u00e9e imm\u00e9diatement une connexion, un \u00e9change sympathique de quelques minutes. L\u2019\u00e9nergie m\u00eame du magasin change. Son coll\u00e8gue \u00e0 la caisse d\u2019\u00e0 c\u00f4t\u00e9 se joint \u00e0 la conversation. Les clients autour de nous sourient.<\/p>\n<p>En rangeant mes courses \u00e0 la maison, je me rends compte que l\u2019effet est toujours l\u00e0. Cette petite attention m\u2019a donn\u00e9 la p\u00eache\u00a0! Envol\u00e9 le planning serr\u00e9 de cette semaine et mon retard dans mes pr\u00e9parations d\u2019ateliers. Mes pens\u00e9es s\u2019orientent vers tout ce qui va bien\u00a0: la pluie s\u2019est arr\u00eat\u00e9e au moment o\u00f9 je remontais mes courses, les enfants ont rang\u00e9 la cuisine ce matin et je n\u2019ai donc pas \u00e0 le faire et puis j\u2019ai bien fait de reprendre des oignons, il n\u2019y en avait plus\u00a0!<\/p>\n<h4>Cette \u00e9nergie positive va se r\u00e9percuter sur mes clientes de l\u2019apr\u00e8s-midi<\/h4>\n<p>Sur mes enfants ce soir, sur vous qui lisez cet article\u00a0! Vous imaginez l\u2019influence d\u2019une simple marque d\u2019attention\u00a0!!<\/p>\n<p>Appelez les gens par leur nom, votre boulanger, votre voisin, votre facteur. <a href=\"https:\/\/fr.wikipedia.org\/wiki\/Dale_Carnegie\">Dale Carnegie<\/a> disait\u00a0\u00ab\u00a0Le nom d\u2019une personne est le son le plus doux et le plus important \u00e0 son oreille\u00a0\u00bb<\/p>\n<p>Souriez, dites bonjour, faites des compliments sinc\u00e8res. Une marque d&rsquo;attention est simple et gratuite et pourtant d\u2019une puissance inou\u00efe\u00a0!<\/p>\n<p>Merci Martin\u00a0!\u00a0Ben oui, en repartant, j\u2019ai demand\u00e9 \u00e0 mon vendeur son pr\u00e9nom !<\/p>\n<p>* Ce super magasin, c&rsquo;est la\u00a0<a href=\"https:\/\/www.voieverte.fr\">Voie verte<\/a> \u00e0 Caluire-et-Cuire<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Chaque lundi midi je r\u00e9cup\u00e8re mes courses au supermarch\u00e9 puis passe prendre des fruits et l\u00e9gumes dans un petit magasin de proximit\u00e9*. Ce jour-l\u00e0, en arrivant \u00e0 la caisse, l\u2019employ\u00e9 [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":1971,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_exactmetrics_skip_tracking":false,"_exactmetrics_sitenote_active":false,"_exactmetrics_sitenote_note":"","_exactmetrics_sitenote_category":0,"footnotes":""},"categories":[29],"tags":[24,168,170,169,27],"class_list":["post-1969","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-positive-attitude","tag-gentillesse","tag-marque-d-attention","tag-simple-et-efficace","tag-sourire","tag-voir-le-positif"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Une marque d&#039;attention - Expat coach<\/title>\n<meta name=\"description\" content=\"Souriez, dites bonjour, faites des compliments sinc\u00e8res. 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